Tell us about your chat experience. How did it go?
It went great. chatting is an easy way to communicate, especially in the quiet library.
What do you think about chat/IM and libraries?
Chatting is a great way to answer people's questions and get information out there with privacy and without unecessary contact. We have a chat system on all our staff computers where we can IM each other from one desk to another. This is a great tool if we need to give another staff member information without alerting a patron or leaving the front desk unattended.
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